Cookie Policy
Last updated: October 29, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and provide a better user experience. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device until deleted or expired).
2. How We Use Cookies
SurveyMint uses cookies and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services and user experience
- Provide personalized content and features
- Detect and prevent fraud
- Analyze platform performance
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for our platform to function properly. They enable core functionality such as:
- Authentication and security
- Session management
- Load balancing
- CSRF protection
You cannot opt-out of essential cookies as they are required for the platform to work.
3.2 Performance Cookies
These cookies help us understand how visitors interact with our platform by collecting anonymous information:
- Pages visited and time spent
- Features used
- Error messages encountered
- Performance metrics
3.3 Functionality Cookies
These cookies remember your choices and preferences:
- Language preferences
- Display settings
- Filter preferences
- Form data (to prevent data loss)
3.4 Analytics Cookies
We use analytics tools to understand usage patterns:
- Google Analytics (anonymized)
- Custom analytics for feature usage
- A/B testing tools
4. Third-Party Cookies
We may use third-party services that set cookies on our platform:
- Payment Processors: Secure payment processing
- Analytics Providers: Google Analytics, Mixpanel
- CDN Providers: Content delivery and performance
- Security Services: Fraud detection and prevention
These third parties have their own privacy policies governing their use of cookies.
5. Cookie Duration
| Cookie Type | Duration |
|---|---|
| Session Cookies | Until browser closes |
| Authentication | 30 days |
| Preferences | 1 year |
| Analytics | 2 years |
6. Managing Your Cookie Preferences
6.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each session
- View and delete individual cookies
6.2 Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
⚠️ Important Note
Blocking or deleting cookies may affect your ability to use certain features of our platform. Essential cookies cannot be disabled without affecting core functionality.
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you don't want your online activities tracked. We currently do not respond to Do Not Track signals, as there is no industry standard for how to respond to such signals.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically. The "Last updated" date at the top indicates when this policy was last revised.
9. Contact Us
If you have questions about our use of cookies, please contact us: